Effective date: 23-Aug-2026
This Privacy Policy explains how Build Your Skill Academy (BYSAcademy) collects, uses, stores, shares, and protects personal information when you visit our website, register for a program, contact us, make a payment, or participate in our learning programs and online sessions.
For questions about this Privacy Policy or your personal information, contact us at contact@buildyourskillacademy.com .
1. Who we are
The business responsible for the processing of your personal information is:
Build Your Skill Academy (BYSAcademy)
Email: contact@buildyourskillacademy.com
Business address: 804, Casa Treetops, Lodha Upper Thane, Mumbai – 421302 Maharashtra India
2. Information we collect
Depending on how you interact with BYSAcademy, we may collect the following categories of information.
Information you provide to us
- Full name
- Email address
- Phone number
- Contact and communication details
- Registration and enrollment information
- Program, course, workshop, or mentorship details
- Attendance and participation information
- Questions, messages, feedback, and other information you submit
- Information provided when requesting cancellation, a refund, or a program transfer
Payment and transaction information
Payments may be processed through Razorpay. We may receive transaction-related information such as payment status, transaction reference, amount, currency, payment date, and limited payment details needed to verify or manage your registration.
We do not intend to store complete card numbers, card security codes, or online banking credentials on our own systems. Payment information is handled by the applicable payment provider according to its own terms and privacy practices.
Information collected automatically
When you use our website, we may collect technical and usage information such as:
- IP address or approximate location
- Browser type and device information
- Operating system
- Pages visited and links clicked
- Referring website or campaign source
- Date, time, and duration of visits
- Website performance and interaction data
- Cookie identifiers and similar technologies
This information may be collected through tools such as Google Analytics, Meta Pixel, or similar analytics and marketing technologies where enabled on the website.
Information from session and learning platforms
If you participate in a live class, workshop, webinar, mentorship session, or consultation through Zoom, Google Meet, or another session platform, that platform may process information such as your name, email address, profile information, participation details, messages, questions, and technical connection data.
If a session is recorded, we will provide notice where appropriate and explain the purpose of the recording. Do not share confidential or sensitive personal information during a recorded session unless you are comfortable with it being processed for the stated purpose.
3. How we use personal information
We may use your personal information to:
- Process registrations and enrollments
- Provide courses, programs, workshops, webinars, mentorship, and consulting
- Manage attendance and participation
- Send confirmations, reminders, schedules, access instructions, and service updates
- Process and verify payments through Razorpay
- Respond to questions, support requests, cancellation requests, and refund requests
- Manage transfers or changes to program registrations
- Send newsletters, educational content, and marketing communications where permitted and where you have provided the required consent
- Understand how visitors use our website and improve its content, performance, and usability
- Measure the effectiveness of marketing campaigns
- Prevent fraud, misuse, unauthorized access, and security incidents
- Maintain business, accounting, tax, and transaction records
- Comply with legal, regulatory, and lawful governmental requirements
- Establish, exercise, or defend legal claims
4. Legal basis and consent
We process personal information only for appropriate business, contractual, legal, security, or consent-based purposes.
Where consent is required, you may withdraw it by contacting us or by using the unsubscribe option in a marketing email. Withdrawing consent will not affect processing that was already carried out lawfully before the withdrawal. It may also affect our ability to provide a particular service where that information is necessary for delivery.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe option in the relevant message or contacting us at contact@buildyourskillacademy.com .
5. Cookies and similar technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Measure advertising or campaign effectiveness
- Support relevant communications and marketing, where enabled
You can manage cookies through your browser settings. Blocking or deleting cookies may affect some website features. Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies.
6. How we share personal information
We may share relevant personal information with service providers that help us operate BYSAcademy, including:
- Razorpay, for payment processing and transaction verification
- Email, communication, and newsletter service providers, for service messages and approved marketing communications
- Google Analytics, Meta Pixel, or similar analytics and marketing providers, where enabled
- Zoom, Google Meet, or other online session providers, for program delivery
- Website hosting, security, technical, and support providers
- Professional advisers such as accountants, auditors, lawyers, or consultants where reasonably necessary
- Government authorities, regulators, courts, or law-enforcement bodies where required or legally permitted
- A successor or transaction party in connection with a merger, restructuring, acquisition, or transfer of business assets, subject to appropriate safeguards
We do not sell your personal information as a standalone product.
Service providers may process information in countries outside India. Where this occurs, we will take reasonable steps to use providers with appropriate privacy, security, and contractual protections and to comply with applicable law.
7. Payment processing through Razorpay
When you make a payment, Razorpay may collect and process payment and device information under its own privacy policy and terms. BYSAcademy may receive payment confirmation, transaction references, and other information necessary to confirm enrollment, manage refunds, reconcile accounts, and prevent fraud.
For payment-specific questions, you should also review Razorpay’s current privacy and payment terms.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining enrollment and payment records, resolving disputes, preventing fraud, complying with tax and accounting requirements, and enforcing agreements.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer required, we will delete it, anonymize it, or securely restrict access where appropriate, subject to technical, legal, and operational requirements.
9. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, online transmission, or storage system can be guaranteed to be completely secure. You should use care when sharing information online and avoid sending passwords, full card details, or other highly sensitive information by email.
10. Your privacy rights
Subject to applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of information where legally permitted
- Withdraw consent for consent-based processing
- Opt out of promotional communications
- Request information about how your data is used or shared
- Raise a concern or submit a privacy-related complaint
To exercise a right, email contact@buildyourskillacademy.com with the subject line Privacy Request. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.
Some information may need to be retained because of legal, accounting, security, fraud-prevention, or dispute-resolution requirements.
11. Children and minors
Our programs and website are intended for adults and professional learners. We do not knowingly collect personal information from children without appropriate authorization or a lawful basis.
If you believe a child has provided personal information to us, contact contact@buildyourskillacademy.com so we can review and take appropriate action.
12. Third-party websites and services
Our website or communications may contain links to third-party websites, payment services, video-conferencing platforms, social networks, or other services. Those third parties operate under their own terms and privacy policies.
We are not responsible for the privacy practices, content, or security of third-party services. Review their policies before submitting personal information to them.
13. Marketing communications
We may send service-related communications that are necessary for your registration or participation. We may also send newsletters, educational content, or promotional communications where permitted and where you have provided the required consent.
You can stop promotional communications at any time by using the unsubscribe link in the email or contacting us at contact@buildyourskillacademy.com . You will continue to receive essential service and transaction messages where necessary.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology, legal obligations, or data practices change. The updated version will be posted on this page with a revised effective date.
Where required, we will provide additional notice or obtain consent for material changes.
15. Contact and complaints
For questions, privacy requests, or complaints about the handling of your personal information, contact:
Build Your Skill Academy (BYSAcademy)
Email: contact@buildyourskillacademy.com
Business address: 804, Casa Treetops, Lodha Upper Thane, Mumbai – 421302 Maharashtra India
Please include enough information for us to understand and investigate your request.